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Tiqets Help Center
Booking
I’ve ordered and haven’t received my tickets - what can I do?
How can I book for a group?
I can’t seem to finish my order. What’s happening?
I work for a travel agent; can I get a discount?
I’ve ordered via PayPal and haven’t received confirmation of my order.
I didn't receive my tickets. What should I do?
In my order overview, I see a ‘Booking fee’ shown. What is this?
I did not receive my tickets did my order go through?
The price advertised changes per day, why?
I am a professional guide. Can I enter for free?
Why do I need to select a timeslot?
I am a senior. Can I enter for free?
I don't have a reference ID. Can you help me?
How can I book a free/reduced ticket for children, students or seniors?
How can I book a free/reduced ticket for a disabled visitor and companion?
I am a professional guide, teacher, journalist, member of the military, veteran, local. Am I entitled to a free/reduced ticket?
I have a museum card/city card. Can I book tickets via your website?
I'm a local - can I buy special tickets?
Can I buy reduced tickets for EU citizens?
I have heard/read about the attraction being free on a given day/at a given time. How can I book?
Which kind of discount is valid for checking out on Tiqets?
Where can I enter my promo code?
Is parking included?
Is a specific exhibition included?
Which times are busy?
Why should I take the risk to book now if I can always book later?
How can I check availability for the venue?
I want to select more tickets but it does not allow me.
Why can't I select more than a certain amount of tickets for a specific variant?
Why should I buy from Tiqets instead of onsite?
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