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Tiqets Help Center
Changes and Cancellations
What is the Tiqets cancellation policy?
How can I request a refund by myself via email or app?
I booked the wrong tickets. How can I change my reservation?
What does free cancellation mean?
Where can I find the latest update on my query? (after contacting the customer service)
I may have to cancel my trip. Can I cancel my ticket later if I buy it now?
How can i change my name on the tickets?
Can I cancel my order and get a refund?
Can I add a ticket to my purchase?
How do I cancel my ticket?
I lost my ticket/card/pass. Can I get a replacement or refund?
Where can I find my order number or reference ID?
Can I change my reservation to another date/time?
I didn’t use my tickets and the date is passed - can I get a refund?
How are refunds processed? How long will it take to receive my refund?
Can I change my email?
The venue was closed on the day of my visit. What now?
Until when can I cancel?
Am I able to partially cancel a booking?
Can you refund the money to a different credit card or account?
What is the status of my refund?
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