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I did not receive my tickets did my order go through?

98% of our tickets are delivered within 15 minutes; some of them require manual processing and can take up to 30 minutes. Once your tickets are ready, you will be able to access them via the order confirmation page or via the email we sent you. You will also receive an SMS with a link to easily access the tickets via our app. If you haven't received your tickets within one hour of completing your payment, please check both your email account and spam folder for any communications from us; if you have not received any, please contact our customer service.

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