Tiqets encounters costs associated with providing our service. The booking fee includes the costs of booking your tickets, such as charges for payment processing. It also covers the provision of customer service seven days a week and all charges imposed by our suppliers. For most venues we can avoid charging a fee to recoup these costs, but, unfortunately, it is not possible everywhere. If you see a ‘Booking fee’ shown in your order overview, this means that the venue you booked is such a venue.